Erosbooth LLC Privacy Policy

Effective Date: December 1, 2024

At Erosbooth LLC, we believe privacy is a fundamental component of the customer experience. This Privacy Policy details our operational practices regarding the collection, processing, and safeguarding of your personal information when you access our website or commission our DJ and Photobooth services in Boston, Massachusetts, and surrounding jurisdictions.

1. Information Acquisition

We employ a principle of data minimization, collecting only the telemetry and personal data required to execute our services and optimize system performance.

• Account and Transaction Data: Client names, email addresses, phone numbers, and billing details required for contract execution and payment processing.
• Event and Media Data: Venue logistics, event schedules, and the photographic and video content captured by our hardware during your contracted event.
• System and Telemetry Data: When you access our digital properties, we automatically log device identifiers, IP addresses, browser specifications, and site interaction metrics through cookies and standard web technologies.
• Third-Party Analytics: We utilize third-party analytics services, specifically Google Analytics, to monitor and analyze web traffic. Google Analytics uses cookies and similar technologies to collect and process telemetry data. For more information on how Google uses this data, please visit Google’s Privacy & Terms. To opt out of Google Analytics tracking, you may install the Google Analytics Opt-out Browser Add-on.

2. Data Processing and Utilization

Erosbooth LLC processes your data strictly for the following operational purposes:

• Executing contracted DJ and photobooth services.
• Facilitating secure billing and financial transactions.
• Providing client support and event coordination.
• Analyzing system telemetry to optimize website performance and user experience.
• Fulfilling regulatory, compliance, and legal obligations.

3. Data Sharing and Disclosure

Erosbooth LLC does not sell customer data. Personal information is disclosed solely under the following parameters:

• Infrastructure Partners: We share necessary data with vetted third-party service providers (e.g., payment gateways, cloud hosting infrastructure) required to operate our business. These partners are bound by strict data processing agreements.
• Legal Compliance: We will disclose data when legally mandated by subpoena, court order, or applicable law, or to protect the proprietary rights and safety of Erosbooth LLC, our personnel, or the public.
• Corporate Restructuring: In the event of an acquisition, merger, or asset transfer, customer data remains subject to the privacy commitments outlined in this policy until assumed by the successor entity.

4. Event Media, Attendee Consent, and Minors

Photobooth hardware systematically captures the likeness of individuals operating the equipment. The client entering into the service agreement with Erosbooth LLC assumes full liability and responsibility for securing any necessary legal consent from event attendees regarding the capture, storage, and operational use of their image and video data.

For events prominently featuring minors, including but not limited to Bar/Bat Mitzvahs, Sweet Sixteens, birthdays and school functions, the contracting client explicitly assumes responsibility for providing or securing authorized parental or guardian consent for the capture and processing of media featuring underage attendees.

5. Data Security and Retention

We maintain robust physical, electronic, and procedural safeguards engineered to secure your personal information in accordance with Massachusetts data security regulations (201 CMR 17.00). While we mandate strict security protocols, no digital transmission or storage system is entirely infallible.

Data is retained on our servers only for the lifecycle required to fulfill the operational purposes outlined in this policy, resolve disputes, or comply with statutory retention mandates.

6. Your Privacy Rights and State-Specific Protections

Under applicable state laws, including the Massachusetts Data Privacy Act, clients and website visitors maintain the right to control their personal data. You may execute the following rights at any time:

• Right to Know and Access: Request a disclosure of the specific pieces of personal data we store regarding your account.
• Right to Correction: Mandate the correction of inaccurate or incomplete data.
• Right to Deletion: Direct the deletion of your personal and media data, subject to active contractual obligations or legal retention requirements.
• Right to Opt-Out: Opt out of the processing of your personal data for the purposes of targeted advertising. 

To initiate a data request or exercise your opt-out rights, contact our administrative team at info@erosbooth.com.

7. Governing Law and Dispute Resolution

This policy, and any disputes arising from our data practices, are governed exclusively by the laws of the Commonwealth of Massachusetts, overriding any conflict of law principles. By utilizing our services, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Suffolk County, Massachusetts.

8. Policy Modifications

Erosbooth LLC reserves the right to amend this Privacy Policy to reflect technological advancements, operational updates, or legal regulatory shifts. The current iteration will remain accessible on our website at https://erosbooth.com/privacy-policy/, denoted by the active Effective Date. Continued engagement with our services constitutes affirmative consent to the active policy.

9. Children’s Online Privacy Protection (COPPA)

Our website and digital properties are designed for a general audience and are not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13. If we discover that we have inadvertently collected such data through our website, we will promptly delete it from our servers.

10. “Do Not Track” (DNT) Signals

At this time, our website does not respond to automated “Do Not Track” (DNT) signals or Global Privacy Control mechanisms from web browsers.

11. Contact Information

Direct all privacy-related inquiries, legal notices, and data deletion requests to: Email: info@erosbooth.com